Delivery & Returns
What are the delivery options at Collectors Assemble?
At Collectors Assemble we offer two of delivery options:
Standard (UK) delivery. You order will be despatched within 24 hours and will be with you within 2-5 working days*. Your order will be shipped with Royal Mail on a 2nd class service.
Express (UK) delivery. Your order will be despatched within 24 hours and will be with you within 1-2 working days*. This will be shipped with Royal Mail on a 1st class service.
*Excludes Saturdays, Sundays and Bank Holidays. We cannot be held responsible for any delays with the carrier.
Delivery to Europe is £9.95 and will be sent with Royal Mail, who will then pass your package onto your local delivery service.
Delivery outside Europe will be £9.95 and will be sent with Royal Mail, who will then pass your package onto your local delivery service.
Deliveries over £20.00
Deliveries over £50.00 and placed in the United Kingdom, will be despatched free of charge on our Standard delivery service (detailed above). Where possible, we will send all orders over £20.00 on a signed for, 2nd class service with Royal Mail. If you would like to use our Express Delivery option, this will be charged at £3.95.
Where do we deliver?
At Collectors Assemble, we ship throughout the Mainland UK and Northern Ireland, Europe, USA and Canada. If your address is located in a remote part where a deliver driver cannot reach you, you should first contact a member of our UK based sales team where they will assist you.
What if I am not happy with my purchase?
If you are not 100% satisfied with your purchase, you can return the product within 14 days of purchase and get a full refund or exchange the product for another one, be it similar or not.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. For unwanted gifts, you will be responsible for return charges. The original shipping will be deducted from your refund.